Dermalogica ratings and reviews

Customer Reviews for Dermalogica skin hydrating masque

Dermalogica skin hydrating masque

Restore critical moisture to dry, stressed skin with this refreshing gel masque
Average Customer Rating:
3.75 out of 5
3.8
 out of 
5
(20 Reviews) 20
Open Ratings Snapshot
Rating Snapshot (20 reviews)
5 stars
10
4 stars
3
3 stars
3
2 stars
0
1 star
4
13 out of 20(65%)reviewers would recommend this product to a friend.
Customer Questions & Answers:
2 Questions | 3 Answers
Customer Reviews for skin hydrating masque
Review 1 for skin hydrating masque
overall rating: 
4 out of 5
4 out of 5

Saved my skin!

Date:May 13, 2013
Sam36
Location:San Diego, CA, USA
age:25-34
I cannot live without this hydrating masque! My skin is extremely sensitive to dry climates, it goes all flaky, and all that other nasty stuff... But as soon as I tried this, it SAVED MY SKIN! I'm not going to lie, I use it more than I should, and I use more of it on my skin than I should, but I have noticed a HUGE difference! My skin is now supple, smooth, glowing, and just the best it's ever been :)
Would you recommend this product to a friend? Yes
0points
0out of 0found this review helpful.
Review 2 for skin hydrating masque
overall rating: 
3 out of 5
3 out of 5

Does this new formula smell bad to anyone else?

Date:April 27, 2013
Woofie
Location:Germantown, MD, USA
age:45-54
I've been using this product for years and when I bought my latest tube I thought it had gone bad not realizing they changed the formula. It was creamy vs gel and just smelled awful - which is why I thought it went bad. I liked the fact the previous gel had no scent to it. Jury is still out on its moisturizing capabilities. I have noticed my eyes are more dry but I also switched to a new formula of eye cream at the same time....
Would you recommend this product to a friend? No
+1point
1out of 1found this review helpful.
Review 3 for skin hydrating masque
overall rating: 
1 out of 5
1 out of 5

Bring back the original recipe please please pleas

Date:February 3, 2013
fleabags
Location:Brisbane Australia
age:35-44
I have been using this masque for about a year and it has made such a difference to my skin. Hydrating and calming.
I tried the new recipe and the moment I put it on my skin it turned bright red and started burning. I immediately washed it off and had to put a cool, wet towel on my face for about 1/2 an hour to reduce the redness and stinging. Please bring back the old recipe.
Would you recommend this product to a friend? No
Response from Dermalogica:By Dermalogica Skin TherapistFebruary 18, 2013
Thank you for your feedback of Skin Hydrating Masque. We recently updated the Skin Hydrating Masque formula to increase hydration properties, and we understand that it is quite different from the previous formula. Although these changes should not affect the performance of the product, it concerns us to hear that it is causing an unpleasant experience for you. We are no longer producing the original Skin Hydrating Masque formula, but would like to recommend one of our other masques to try. We will be sending you an email to discuss your skin concerns further. Thank you again for your feedback.
+7points
7out of 7found this review helpful.
Review 4 for skin hydrating masque
overall rating: 
1 out of 5
1 out of 5

I like your old stuff better than your new stuff!

Date:November 30, 2012
Carly
I'm giving the new version of this ONCE fabulous product 0 stars (I had to give it one star though in order to complete my review). I started using Dermalogica products 10 years ago and found the old version of the skin hydrating mask just delightful. Light, cooling, soothing and, as the name would suggest, hydrating. It was one of very few products that was effective on my somewhat sensitive skin, However I am entirely disenchanted with the new release - have used it three times and thrown it away. My skin broke out in response to this and I am really disappointed that a once brilliant product, that formed a staple of my skin care regime, is now unavailable. Let me know if you decide to re-release the old recipe. Not interested in this product anymore otherwise.
Would you recommend this product to a friend? No
+18points
18out of 18found this review helpful.
Review 5 for skin hydrating masque
overall rating: 
1 out of 5
1 out of 5

Not what it was

Date:November 9, 2012
Usedtoloveit
Dermalogica, I am a 67 year old woman who has used your Skin Hydrating Masque for years. It made my skin feel young, and made me smile a lot. And then, you changed it. At first I thought someone put the wrong stuff in the tube, but I came to find out that it was a new formulation (with no warning to us). It did awful things to my skin, did not really hydrate, and I broke out....at 67 and not because it made me young. Why did you mess with an excellent product? It reminds me of when a large corporation decides to fix what isn't broken. Please, please, bring back what worked. I have read the other reviews, and women of all ages have complained that you messed up a good thing. Let me know when you decide to give us back what we loved.
Would you recommend this product to a friend? No
+22points
22out of 22found this review helpful.
Review 6 for skin hydrating masque
overall rating: 
3 out of 5
3 out of 5

Not as good as the original product

Date:September 8, 2012
lht6
Location:Singapore
age:18-24
I've been using this product for 2 years. It's great for my skin. However, I didn't like the new version of this product. It leaves a thin layer on my skin and it's very difficult to clean it. I asked a therapist and was told that it's supposed to stay on my skin. She advised me to switch to Colloidal masque (which is the original version but for professional size)
Would you recommend this product to a friend? No
+19points
19out of 19found this review helpful.
Review 7 for skin hydrating masque
overall rating: 
5 out of 5
5 out of 5

Great for everyone!

Date:July 30, 2012
HeatherC
Location:Simi Valley, CA
age:25-34
I absolutely love this masque! I use it on myself and my clients. It's great for clients who are dehydrated and who's skin could use a drink of water. It's also great for clients who have acneic or inflamed skin that needs to cool down. Rather than applying a heavy clay masque that would require lots of friction in removing, (and cause more inflammation) I usually opt for the Skin Hydrating Masque. And let's be honest, we all could use some hydration!
Would you recommend this product to a friend? Yes
+2points
3out of 4found this review helpful.
Review 8 for skin hydrating masque
overall rating: 
5 out of 5
5 out of 5

Date:July 27, 2012
esthetician
Location:Gloucester City, NJ
age:35-44
I am a True fan of many dermalogica products. If I had to choose one that I am happiest with, It would have to be The Skin Hydrating gel mask. The feeling begins as you spread the product on your face, You can feel it penetrating deep into your pores and the feeling of a fresh, clean sensation. 10-15 minutes of sheer pleasure. It's like putting your skin on an exotic vacation. When it is time to wash off and your face begins to dry, It makes your skin feel, With the tips of your fingers, Like you have just erased years of harsh treatment. Ready to complete your skins final touches w/ that much more radiance and vigor.
Would you recommend this product to a friend? Yes
-2points
0out of 2found this review helpful.
Review 9 for skin hydrating masque
overall rating: 
3 out of 5
3 out of 5

New version is not a patch on original

Date:June 9, 2012
lucylu
Location:UK
age:35-44
I have been scouring the web as I thought my online Dermologica supplier had sold me a fake! The new creamy version of the Skin Hydrating Masque is not a patch on the original clear gel and is in fact so bad I wondered if it was a replica.
The original clear gel soaked into the skin and made you look/feel years younger.
I won't be buying this product again. Dermologica - please advise how I can buy the original!
Would you recommend this product to a friend? No
+30points
31out of 32found this review helpful.
Review 10 for skin hydrating masque
overall rating: 
4 out of 5
4 out of 5

Prefer the old Hydrating Mask

Date:May 20, 2012
jlc1
Location:SHEFFIELD
age:35-44
I totally agree with the lady on the 2nd review below. I've just purchased the new creamy white hydrating mask. Although it's very moisterising I Much preferred the clear gel time which absorbed into my skin perfectly and I could apply moisteriser straight over the top. DERMALOGICA - PLEASE PLEASE BRING BACK THE CLEAR GEL HYDRATING MASK!!!
Would you recommend this product to a friend? Yes
+23points
23out of 23found this review helpful.
Review 11 for skin hydrating masque
overall rating: 
1 out of 5
1 out of 5

The old formula works for me not the new one.

Date:May 7, 2012
Gummies16
I have tried the new formula. I also find it leaves my skin oily after I washed.
I have breakouts after using it!
Hope demalogica bring back the gel type masque.
Would you recommend this product to a friend? No
+22points
22out of 22found this review helpful.
Review 12 for skin hydrating masque
overall rating: 
5 out of 5
5 out of 5

Improved version query?

Date:April 20, 2012
CynB
age:25-34
Hi ladies, I have been using skin hydrating masque for few months! And I absolutely love it! It gives the highest level of hydration in conjunction with usage of hydrating booster. However, I recently bought the new improved version of skin hydration masque and when I opened to use it, it wasn't the clear gel type I used to use it. The new improved version is a creamy white texture. After 15mins of applying to my face, I washed it but found it difficult to remove the masque as it leave behind a oily grease on my face. So I am wondering any of you ladies have tried the new improved version and is it supposed to leave this kind of grease texture after rinsing off the masque? As compared to the old version, the clear gel type, whereby after rinsing it off, the face felt so clean. Please advice me, ladies... Many thanks.
Would you recommend this product to a friend? Yes
+15points
15out of 15found this review helpful.
Review 13 for skin hydrating masque
overall rating: 
5 out of 5
5 out of 5

WOW !!!!!

Date:February 13, 2012
Harry
Location:United Kingdom
age:Under 18
Love thisd products makes a huge difference to your complexion makes your skin feel AMAZING! I use it once a week as a treat for my skin Love this products <3
Would you recommend this product to a friend? Yes
-1point
2out of 5found this review helpful.
Review 14 for skin hydrating masque
overall rating: 
5 out of 5
5 out of 5

Nice, moisturizing masque

Date:August 5, 2011
FLMomof4
Location:Florida
age:35-44
I use this masque in conjunction with the sebum clearing masque in the summer. In the winter, I use more of this masque than anything. It definitely adds the extra moisture my skin needs, especially in the winter months.
Would you recommend this product to a friend? Yes
+4points
4out of 4found this review helpful.
Review 15 for skin hydrating masque
overall rating: 
5 out of 5
5 out of 5

Love it

Date:May 2, 2011
Angelam
Location:Sacramento, CA
age:25-34
Helped with my dry skin. I first used it twice a week to help my get more moisture. Than afterwards only when my skin fel the most dry. Its great and really works immediately. I would buy this in bulk if I weren't on a budget.
Would you recommend this product to a friend? Yes
+4points
4out of 4found this review helpful.
Review 16 for skin hydrating masque
overall rating: 
5 out of 5
5 out of 5

Great Product!

Date:April 17, 2011
GoWings
Location:Monroe, MI
age:25-34
I have severely dry skin which only gets worse throughout the winter months. I've used this product 1-2 times weekly (after exfoliating) for about a month and I've seen an incredible difference in the appearance and texture of my skin. No flakiness! The best part is that it's very easy to use and did not burn or irritate. Simply great!
Would you recommend this product to a friend? Yes
+7points
7out of 7found this review helpful.
Review 17 for skin hydrating masque
overall rating: 
5 out of 5
5 out of 5

Skin hydrating masque Amazing for your Skin

Date:April 1, 2011
Skin1
Location:Long Beach
age:25-34
This masque leaves your face feeling soft, moist, and silky.
Would you recommend this product to a friend? Yes
0points
2out of 4found this review helpful.
Review 18 for skin hydrating masque
overall rating: 
5 out of 5
5 out of 5

LOVE this product...

Date:March 18, 2011
tammy
age:35-44
Your skin feels softer and smoother than it has in years when you use this!
Would you recommend this product to a friend? Yes
0points
2out of 4found this review helpful.
Review 19 for skin hydrating masque
overall rating: 
5 out of 5
5 out of 5

Highest level of Hydration!

Date:October 13, 2010
Stess
Location:Cincinnati, OH
age:55-65
At 60 years of age, I've tried alot of products. I have always had an interest in skin care and have sold these types of products. There is ABSOLUTELY nothing that even comes close to even compare to the Skin Hydrating Masque,. The results are superb...richly hydrated skin that glows! The ingredients deliver and I highly recommend this product for fresh, hydrated skin.
Would you recommend this product to a friend? Yes
+23points
25out of 27found this review helpful.
Review 20 for skin hydrating masque
overall rating: 
4 out of 5
4 out of 5

Use after long flights

Date:October 8, 2010
David
Location:Los Angeles, CA
My wife turned me onto this product and said I should use it after long flights (int'l or LA to NYC/Boston/Miami) as your skin gets very dehydrated and this is will fix it.
It works great! Felt weird to use at first, as I never used a masque, but take it with me all the time now.
Would you recommend this product to a friend? Yes
+15points
17out of 19found this review helpful.